Privacy, cookies and lead tracking — explained clearly.

Controller

The following entity is responsible for this website and the related processing of personal data.

• Legal entity: Berin Co., Ltd
• Brand: Phuket Lead Lab
• Office: 29, 46 Wiset Rd, Rawai, Mueang Phuket District, Phuket 83100, Thailand
• Email: office@phuketleadlab.com
• Phone: +66 94-829-3074

What data we collect

Depending on how you use the website, we may process the following categories of data:

• technical connection data such as IP address, browser, device, referrer, requested URL and timestamp
• details you voluntarily submit through the contact form or direct contact channels
• your consent status and technically necessary cookie information
• UTM parameters and ad click identifiers only within the consent category you selected

Contact forms and enquiries

When you contact us, we use the details you provide to review your request, respond to you and keep basic records of the enquiry.

• name and business details you provide voluntarily
• phone number and/or email address so we can reply
• message content, selected service and optional budget
• consent flags and relevant attribution data only if the matching consent exists

Consent, cookies and local storage

Necessary cookies are used for session and security functions. Optional analytics and marketing categories remain off until you actively choose them in the banner.

• PHP session and security data for form handling and CSRF protection
• your consent choice in the `pll_consent` cookie
• temporary attribution data in the `pll_click_ids` cookie only after the relevant consent category is granted

Analytics and Google measurement

If you allow analytics, we use Google Analytics 4 to understand page usage, CTA clicks and lead generation. If you allow marketing, we may also use Google Ads measurement and ad click identifiers to attribute qualified leads.

Meta Pixel and Conversions API

If you allow marketing, Meta Pixel may record page views and lead actions in the browser. For contact-form leads, we may also send a matching server-side Meta Conversions API event. Where available, Meta click identifiers are included and contact details are hashed before server-side transmission.

Storage, security and recipients

Access to submitted enquiries is limited to people who need it. We use reasonable technical safeguards. Depending on your consent, data may be processed by service providers such as hosting providers, Google and Meta. Processing may take place outside your country.

Your rights

Where applicable, you may request access, correction, deletion, restriction, objection or withdrawal of consent.

• ask for a copy of the personal data we hold about you
• ask us to correct inaccurate information
• ask us to delete data where no longer needed or where the law allows
• withdraw a consent-based permission at any time for future processing
• object to or restrict certain processing where applicable
• lodge a complaint with a relevant supervisory authority